Payment Policy

PCI Compliant

Retro Musk is committed to maintaining the highest standards of security for our customers' payment information. We adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the secure processing, storage, and transmission of payment card data.

1. Secure Transactions:

All payment transactions on our website are conducted through secure and encrypted channels. This ensures the confidentiality and integrity of your payment information.

2. PCI Compliance Assurance:

Retro Musk complies with PCI DSS, a set of security standards designed to protect sensitive payment data. Our systems undergo regular security assessments to maintain PCI compliance.

3. Data Encryption:

We employ industry-standard encryption technologies to safeguard your payment details during transmission. This helps prevent unauthorized access and ensures the security of your personal and financial information.

4. Tokenization:

For an added layer of security, Retro Musk utilizes tokenization to replace sensitive cardholder data with a unique identifier (token). This ensures that your actual payment details are not stored on our servers.

Payment Terms and Conditions

We accept the following payment methods.

  • PayPal
  • Venmo
  • Credit/Debit Cards
  • Apple Pay
  • Google Pay
1. Order Confirmation:

After making a purchase on Retro Musk, customers will receive an order confirmation email that includes the details of their transaction. This email acts as confirmation of a successful purchase.

2. Payment Authorization:

Payment will be authorized at the time of order placement. Orders will only be processed and shipped after successful payment processing.

3. Failed Transactions:

If a transaction is unsuccessful, customers should carefully review their payment details for accuracy. If problems persist, please reach out to our customer support for assistance.

4. Currency:

Prices listed on the Retro Musk website are in Spanish (EUR) and US ($).

5. Refund Policy:

Refer to our Refund Policy for information on the process and conditions for requesting refunds.

6. Payment Disputes: 

Customers who have concerns or disputes regarding payments are encouraged to promptly get in touch with our customer support team. Retro Musk is dedicated to efficiently resolving issues related to payments.

7. Changes to Payment Policy:

Retro Musk reserves the right to modify the Payment Policy at any time. Changes will be effective immediately upon posting on the website.

By making a purchase on Retro Musk, you agree to adhere to the terms and conditions outlined in this Payment Policy.

Contact Information

RETROASIS LLC
DBA:  Retro Musk 

Support Hours: MON-FRI 10:00 AM – 5:00 PM EST Time

• Phone: +1 ‪(909) 274-0382‬

• Email: support@retromusk.com

• Address: 147 Lindley RD A Daytona Beach, FL 32118